Hello. We are TRMS. Here's how we protect your data and respect your privacy.
1. Introduction
This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, service address, billing details, etc.
- Service Details: Work order history, service requests, and preferences.
- Device & Usage Data: IP address, browser type, time spent on site, and other analytics (if applicable for website visitors).
3. How We Use Your Information
We use your information to:
- Provide and manage maintenance services (plumbing, HVAC, handyman, etc.).
- Communicate about appointments, quotes, or billing.
- Improve our services and customer experience.
- Send updates, promotions, or service reminders (you may opt out at any time).
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Trusted service partners or technicians to fulfill your service request.
- Legal authorities if required by law or to protect our legal rights.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Opt out of marketing communications at any time.
- To make a request, please email us at: info@trms.io
7. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
TRMS PRO